Expression of Interest - Details

Eoi Name:
CONSULTANCY SERVICES - INFORMATION TECHNOLOGY SERVICE MANAGEMENT (ITSM) PROJECT
Pack #:
GR/ITSM/GNPC/CONS/2023/16
Post Date:
08th September, 2023
Submit Date:
10th October, 2023
Tender Cat:
Consultancy Services

Agency:
Ghana National Petroleum Corporation
Industry:
Energy
Description:
The Ghana National Petroleum Corporation (GNPC) is seeking to engage a qualified Consultancy Firm to provide services on Information Technology Service Management (ITSM) - ISO 20000 certification for the organization

GNPC now invites eligible consultancy firms to indicate their interest in providing the service. Information to be provided include:
Description and experience in executing similar assignments, Organizational setup, partnerships/relationship charts, ownership and beneficiary structures, brochures, availability of appropriate skills among key staff, required licensing and professional registrations, verifiable proof of commercial and financial capabilities, power of attorney of contact person(s) for any possible further communications etc.
Statutory documents including Letter of Interest, Company profile, Valid Certificate of Registration of Firm, Valid GRA Tax Clearance Certificate, Valid SSNIT Clearance Certificate, VAT Registration Certificate (if applicable), Valid Certificate from PPA.

The consulting firm will work with GNPC’s IT Department to ensure delivery of objectives including but not limited to the following:
• To establish a structured and efficient framework for managing IT services within GNPC. It aims to align GNPC’s IT services with the needs and goals of the business, improve service quality, and enhance the overall IT environment.
• To transform GNPC’s IT from a reactive, fragmented set of activities into a proactive, integrated approach that delivers value to the business while maintaining a focus on customer satisfaction, efficiency, and continuous improvement.

The consultant is to use ITSM (ITIL framework) consisting of a mix of processes, standards, information technology and all managerial aspects which acts as a strategic approach to achieving organizational goals.
GNPC shall exercise the right to conduct extensive due diligence to seek to verify any or all claims in any of the submissions. All applications, once received by GNPC are deemed to have automatically given GNPC unrestricted right to conduct the necessary verification of claims. It is therefore in the interest of applicants to provide reliable contact information and testimonials for such due diligence procedures.

This Expression of Interest stage is not expected to evolve into direct contractual engagements. Only shortlisted consultancy firms will be issued with Request for Proposals (RfP) in accordance with the provisions in the Public Procurement Act, 2003 (Act 663) as amended, of the Republic of Ghana.

Submission of Application for Expression of Interest
Duly completed EOI document in plain sealed envelopes clearly marked: “Expression of Interest – Consultancy Services for ITSM Project”
Two hard copies and one soft copy on pen drive of the completed Expression of Interest documents and other requested information shall be referenced and addressed to:

THE CHIEF EXECUTIVE
Attn: HEAD OF SUPPLY CHAIN
GHANA NATIONAL PETROLEUM CORPORATION, 4TH FLOOR DENNIS HOUSE
PMB, TEMA, GHANA.

Completed Expression of Interest documents should be submitted to GNPC on or before 2:00 pm, October 10, 2023.
Source of Funds:
Internally Generated Funds
Region:
Greater Accra
District:
Accra Metropolitan District

Contact Person:
Head Of Supply Chain Ghana National Petroleum Corporation, 4th Floor Dennis House (Supply Chain Department) PMB, Tema, Ghana
Email :
tender@gnpcghana.com
Tel :
+233-303-206020
Fax :
Website:

Additional Info:
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